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Safety Tips: How to Trade Safely on BATNER

Welcome to BATNER, the next-generation marketplace where people buy and sell items in their local area through the batner.com website and mobile app.

To keep the environment as safe as possible for everyone, all users are required to complete identity verification, including phone number verification via SMS and email confirmation (no anonymous bots or scammers!). Even so, it's important to stay alert and follow a few basic rules so you don't get caught out. BATNER is a platform that connects you with others, and it cannot be held responsible for the actual course of a trade between buyer and seller.

Here are the key safety tips to get the most out of every trade while staying completely safe:

💸 Never Send Money in Advance

Be extremely cautious if a seller asks for payment or a deposit before you've met in person or seen the item. Only send money once you have the product in hand and have confirmed everything checks out.

📍 Meet in Public Places

Always choose busy public places to exchange goods — a café, shopping center, or well-lit parking lot are ideal. Never invite anyone to your home, and never go alone to an isolated location. Handing over the item in person, in public, is your best safeguard.

💬 Communicate Exclusively In-App

Make full use of BATNER's secure features. You can message the seller or buyer directly inside the app — no need to hand out your private phone number or personal details. Everything can be handled safely with us.

📹 Call via In-App Video Chat

Before heading to a meetup, tap the call icon and connect with the seller through our built-in video chat or audio call. This lets you verify the seller's identity in real time and see the item's condition and functionality live on video — the fastest way to spot a fake listing!

🤔 Trust Your Instincts

If a deal looks suspiciously good (e.g., the latest iPhone for a fifth of its price) or the seller is acting oddly and pressuring you, back off. If something feels wrong, cancel the trade. Safety always comes first.

⭐ Check the Seller's Profile

Before responding to a listing, take a look at the seller's profile. Check their ratings, reviews, and feedback from other members of the BATNER community. A profile with history and positive ratings is a good sign of a smooth trade.

🔒 Don't Share Sensitive Information

Be very careful about sharing sensitive information before a deal is complete. A legitimate seller or buyer will never need your home address, national ID number, or payment card details in advance.

🚩 Report Suspicious Behavior

Come across a profile acting strangely, offering illegal goods, or trying to scam you out of money? Report it immediately in the app or email us at report@batner.com. Your vigilance helps keep BATNER a clean, safe place for everyone!

⚡ Buy Instantly with the "Buy Now" Button!

Want the item at your door as fast as possible? Use instant checkout with the Buy Now button! The whole process is simple and direct:

• Money goes straight to the seller: If the seller has connected their account to our secure Stripe Connect system, your payment is sent directly to them instantly.
• No anonymous bots: Every seller accepting payments has gone through mandatory registration and identity verification via phone number. You know who you're buying from!
• Ratings and reviews: Once a trade is complete, you can rate the seller. Your review helps build a strong, fair community.

Good to know: BATNER is a technology platform that connects you safely and gives you the best tools for video listings. The actual trade relationship and handover of the item happens directly between buyer and seller.

Remember: Online shopping should be fun, but safety comes first. Use our in-app video calls and follow these rules, and scammers won't stand a chance!